Terms of Service
Effective Date: May 15, 2026
These Terms of Service ("Terms") govern your use of the website at fitafperformance.com and the patient-onboarding subdomain at start.fitafperformance.com (together, the "Site") and any services we provide ("Services"). The Site and Services are operated by FitAF Performance LLC ("FitAF," "we," "us," or "our"). By using the Site or Services, you agree to these Terms.
1. Eligibility
You must be at least 18 years old and a resident of a U.S. state in which we are licensed to provide care. Use of the Services is void where prohibited.
2. Medical disclaimer
The Site provides information about our weight-management services, including treatment with compounded GLP-1 medications when clinically appropriate. The information on the Site is not medical advice and is not a substitute for an evaluation by a qualified healthcare professional. A clinician-patient relationship is established only after you complete intake, are accepted as a patient by one of our licensed clinicians, and a clinician issues a treatment plan.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
3. Eligibility quiz
The eligibility quiz on the Site is a screening tool only. Eligibility is determined by a licensed clinician on review of your full intake, not by the quiz itself. Submission of the quiz does not guarantee that we will accept you as a patient or prescribe any medication.
4. SMS messaging
If you opt in to receive text messages from FitAF Performance LLC, the following terms apply:
Transactional messages include appointment confirmations, reminders, follow-up messages, and account notifications.
Marketing messages include offers, discounts, and program updates, and are sent only to users who have separately opted in.
Message frequency varies.
Message and data rates may apply. Charges are billed by your mobile carrier.
Reply HELP for help.
Reply STOP to unsubscribe at any time. After you reply STOP, we may send a single confirmation message acknowledging your request.
Carriers are not liable for delayed or undelivered messages.
5. Payments and refunds
Service prices, including the first-month price and the recurring monthly price after the first month, are shown at checkout. By completing checkout you authorize us, or our payment processor, to charge the payment method you provide on a recurring basis until you cancel. You may cancel future charges at any time by emailing spassimir@fitafperformance.com or, where available, by using the cancellation link in your account.
6. Acceptable use
You agree not to:
Provide false or misleading health information.
Resell or redistribute medications prescribed to you.
Interfere with the operation of the Site or attempt to gain unauthorized access to our systems.
7. Intellectual property
The Site, including its design, text, logos, and software, is owned by FitAF Performance LLC or its licensors and is protected by U.S. and international intellectual-property laws. You may use the Site only for the purposes of evaluating and using the Services.
8. Disclaimers
To the fullest extent permitted by law, the Site and Services are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted or error-free.
9. Limitation of liability
To the fullest extent permitted by law, in no event will FitAF, its officers, employees, or contractors be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, arising out of or related to your use of the Site or Services. Our total aggregate liability for any claim arising out of or related to the Site or Services will not exceed the amount you paid us in the twelve months preceding the claim.
This section does not limit any liability that cannot be excluded under applicable law, including liability for medical malpractice, gross negligence, or intentional misconduct.
10. Governing law
These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws principles. The exclusive venue for any dispute is the state or federal courts located in Cook County, Illinois, and you consent to the personal jurisdiction of those courts.
11. Changes
We may update these Terms from time to time. The "Effective Date" above shows when they were last updated. Continued use of the Site after a change constitutes acceptance of the updated Terms.
12. Contact
FitAF Performance LLC
Email: spassimir@fitafperformance.com
Website: fitafperformance.com